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Installable checkbox won't stay checked or unchecked

Last post 09-01-2009 8:49 PM by rondata. 81 replies.
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  • 07-23-2008 3:30 PM In reply to

    Installable checkbox becomes unchecked and disabled

    The Installable checkbox has become unchecked and disabled for the following apps:
    336659443
    394930024
    336606963

    Earlier today, the Installable checkbox was unchecked and disabled for the following app, and then it became checked later in the day:
    336656988

    This appears to be random, since these apps have not been modified in the past week.

  • 07-24-2008 4:32 PM

    • Ryan
    • Top 150 Contributor
    • Joined on 06-01-2008
    • Posts 33

    Installable checkbox won't stay checked or unchecked

    Hi,

    I'm having some major issues at the moment with the Installable checkbox on the app details page, and I was hoping someone could shed some light on if/when they will be fixed:

    • For installable apps the checkbox will stay checked for a while, and then after a random number of changes to my surfaces it will clear and I lose access to my surfaces. While I can go back and recheck the box (which in itself has some issues, as after you save the edit source tab isn't clickable so you have to go back to the My Apps page to edit your source) this is highly annoying.
    • For external apps the checkbox simply refuses to stay unchecked - you uncheck it, hit save, go back into the app details and it's checked again. Furthermore if you go to publish your app it complains that there's no surfaces, where there shouldn't be for external apps! It's like the code to actually set the installable value in the database isn't there.
  • 07-24-2008 5:29 PM In reply to

    Re: Installable checkbox won't stay checked or unchecked

    These need to be fixed on the backend while we work on a permanent solution. Please proivde your APP ID so that we can fix for you.

    Rhonda

     

  • 07-24-2008 5:45 PM In reply to

    • Ryan
    • Top 150 Contributor
    • Joined on 06-01-2008
    • Posts 33

    Re: Installable checkbox won't stay checked or unchecked

    Hi Rhonda,

    The app ID for the external app is 112677.

    Thanks,

    Ryan

  • 07-24-2008 6:00 PM In reply to

    Re: Installable checkbox won't stay checked or unchecked

    That looks like a friend ID and not an app ID.. are you sure? I can't find it when I search. If that's right, link me to the app :)


    Thanks

  • 07-24-2008 6:01 PM In reply to

    Re: Installable checkbox won't stay checked or unchecked

    ohh.. this is external? is it live? if not I need the link for sure.

     

    Rhonda

     

  • 07-24-2008 6:05 PM In reply to

    Re: Installable checkbox becomes unchecked and disabled

    I've sent these up to be fixed for ya. Please let me know tmw if you're still having probelms. 

  • 07-24-2008 6:27 PM In reply to

    • Ryan
    • Top 150 Contributor
    • Joined on 06-01-2008
    • Posts 33

    Re: Installable checkbox won't stay checked or unchecked

    Hi Rhonda,

    Yeah it's an external desktop app - what link do you need?

    Ryan

  • 07-24-2008 6:32 PM In reply to

    Re: Installable checkbox becomes unchecked and disabled

    The Installable checkbox becomes checked and unchecked randomly for my various apps, for no apparent reason.

    Right now, the Installable checkbox is unchecked and disabled for the following app:

    394931750

     

  • 07-24-2008 6:33 PM In reply to

    Re: Installable checkbox won't stay checked or unchecked

     Yeah ok... see, this is all new to me as well :)

    Let me find out how we're handling external apps.

    Rhonda

     

  • 07-24-2008 6:45 PM In reply to

    • Ryan
    • Top 150 Contributor
    • Joined on 06-01-2008
    • Posts 33

    Re: Installable checkbox won't stay checked or unchecked

    Thanks Rhonda, much appreciated :)
  • 07-24-2008 6:47 PM In reply to

    Re: Installable checkbox won't stay checked or unchecked

     I submitted you for a fix.  They'll tell me if we have to give more info for external. Check in with me in 24 hours if it has not been corrected. 

    Actually, let me know either way! :)

    Rhonda 

  • 07-25-2008 9:41 AM In reply to

    Re: Installable checkbox becomes unchecked and disabled

    This morning, the Installable checkbox is unchecked and disabled for the following app that I need to edit, but can't:

    336605451

  • 07-25-2008 9:45 AM In reply to

    Re: Installable checkbox becomes unchecked and disabled

     sending up

  • 07-25-2008 10:07 AM In reply to

    Re: Installable checkbox becomes unchecked and disabled

    Anyone else with this issue, please post app ids here :)


    Rhonda

     

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