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not able to edit app profile

Last post 02-07-2011 11:28 AM by Joel. 19 replies.
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  • 11-17-2010 11:36 AM

    not able to edit app profile

     Since I logged in today all I been getting are myspace "503 Service Unavailable" errors left and right. I did login using my app account then clicked on customize/edit profile after activating my account but it keeps taking me back to the homepage. It's a headache and as simple as it is to edit a profile, seems so complicated.

    Can you please tell me what im doing wrong?

    I have already approved my account, does it take few hours to take effect? It seems like to me some pages are directing me back to my homepage b/c it thinks I haven't approved my account but once I'm on the homepage, I don't get the message anymore.

  • 11-17-2010 3:33 PM In reply to

    Re: not able to edit app profile

     I tried it again and have the same problem. On some pages I get this message:

    "We're sorry, but you must verify your email address first! You cannot access many MySpace features until you complete this step. Please return to your MySpace profile and click the "Verify your email address" link."

    When I click the link to verify my email, it takes me to the homepage and I don't see anything there. There used to be a message that says verify your email and a button to resend another email, ever since I verified it that message hasn't showed up since. So why are some parts of myspace not picking up the changes? Can you please fix this from your end? What options do I have? I thought maybe if I waited few hours, it would work but I'm starting to lose hope.

    App id: 198404, its the profile account for that, not this account.

  • 11-18-2010 12:57 PM In reply to

    Re: not able to edit app profile

     You can't verify emails for the actual application account, only for the owner account of that app. What is the userID of the application account? You should be able to log in and edit the profile.

     

    -Joel

  • 11-18-2010 1:21 PM In reply to

    Re: not able to edit app profile

     Yes I read that somewhere that I can't verify it but I've tried almost all the possible ways to edit my profile and they all forward back to /home.

    My Stuff > Edit Profile

    Home > click on Edit and Design they all take me back to home

    Userid: 555817391

  • 11-19-2010 1:30 PM In reply to

    Re: not able to edit app profile

     Any solution to this problem?

  • 11-23-2010 7:54 AM In reply to

    Re: not able to edit app profile

     Im still having this problem, any solution?

  • 11-23-2010 11:59 AM In reply to

    Re: not able to edit app profile

     This might also be a bug. We're looking into it.

     

    -Joel

  • 12-02-2010 8:59 AM In reply to

    Re: not able to edit app profile

    ~Deep~:

     Yes I read that somewhere that I can't verify it but I've tried almost all the possible ways to edit my profile and they all forward back to /home.

    My Stuff > Edit Profile

    Home > click on Edit and Design they all take me back to home

    Userid: 555817391

     

     

    I'm having the same problem;

    http://www.myspace.com/547534899

    The profile is old version, i wish to upgrade and edit but it always redirecting me to home. Please hurry a bit, it has some importance on us.

    Thank you.

  • 12-05-2010 12:41 PM In reply to

    Re: not able to edit app profile

     I'm also experiencing the same thing trying to update my app profile.

     

    Thanks,

  • 12-08-2010 2:47 PM In reply to

    Re: not able to edit app profile

     I can replicate this problem. I have escalated it to our team.

     

    thanks,

    Joel

  • 01-20-2011 8:55 AM In reply to

    Re: not able to edit app profile

    Just posting a quick note that I'm still not able to edit my app profile and it keeps forwarding to the home sectionwhen trying to edit.


    Thanks

  • 01-20-2011 12:25 PM In reply to

    Re: not able to edit app profile

     Thanks, I have escalated this issue and we're working on a solution.

     

    thanks,

    Joel

  • 01-22-2011 2:10 PM In reply to

    Re: not able to edit app profile

     I'm still experiencing this problem. Any solution yet?

  • 01-22-2011 8:38 PM In reply to

    Re: not able to edit app profile

     same problem , any solutions yet?

  • 01-25-2011 1:49 PM In reply to

    Re: not able to edit app profile

     Yeah, I escalated this issue, and I don't know why it is taking so long to fix. Bear with us.

     

    Sorry,

    Joel

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