Welcome Developers!

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Application Guidelines/Terms of Use Updated

Heya all,

As you may (or may not) have noticed, we updated our Developer Terms of Use and Application Guidelines today. These guidelines are effective immediately for all new applications, and applications that are currently live on the platform have until Monday, August 25th to comply.

Any application not complying with these new guidelines by 9am PST on Monday August 25h may be suspended without warning.

These changes probably don’t affect all of you, but some apps will have to be updated to be in compliance. Some bullet points on the updates:

  • You may now use the following external Javascript libraries on all application surfaces:
    • Libraries hosted by MySpace
    • Google-hosted AJAX libraries
    • YUI Library Component Files
  • All developers must have a public MySpace profile open to communication. Meaning, the developer must allow messages from all users, and may not set messaging to friends-only. We do not want to see any more forum threads from members who can't contact developers.
  • Age restricted applications (e.g., dating applications are restricted to 18+ and alcohol applications are restricted to 21+) must set their age correctly using the appropriate controls within application setup. Developers no longer need to manually code in an age check. 
  • Apps that collect payments must:
    • Have a clear and easily discoverable area for members to contact the developer with questions.
    • Respond to any member communication within a reasonable period of time
    • Provide a contact name, phone number, MySpace profile and email address to MySpace for any law enforcement reports or inquiries. The email address or profile may also be given to members who ask how to contact the developer.
  • Apps that contain games:
    • Games of chance may not award prizes, or give members the ability to cash out, return, or  convert money into anything of value (e.g., gift certificates),
    • Games that charge a fee to play may not award prizes or give members the ability to cash out or return money. A friendly reminder on this one – you may not charge a fee for the application itself. The app’s core functionality must be accessible without payment.
    • Games must not mislead or confuse their users. Things like rules must be extremely clear.

I also want to re-emphasize some other guidelines that some folks seem to be confused about. 

  • Applications may not ask a member to send any communication as the first action within the app, even if they are returning to the app for a second time. The first screen a member sees when entering the app may not be a prompt to send an invite, bulletin, message, or the like. Ever.

  • Applications must not force or mislead a user to send communication via confusing UI, small “skip” links, or repetitive attempts to encourage the same action.

Again, all live apps have until Monday, August 25th to be compliant.

Any questions or comments, head on over to our Guidelines Forum.

- Stephanie

Comments

 

Eddie said:

"All developers must have a public MySpace profile open to communication. Meaning, the developer must allow messages from all users, and may not set messaging to friends-only. We do not want to see any more forum threads from members who can't contact developers."

Tha's cool but my problem (and I know others as well) [and it was raised months ago...] is that, if the user who writes to us has their settings not to allow messages from non - friends means we cannot reply even though they want and need a reply.

This is made even more annoying as sometimes the block of a reply happens after the reply message has been written and occasionally even blocked after a captcha is asked for.

This wastes everbody's time and patience...

On my app profiles I do warn about this but either the users ignore or do not realise what their settings are...

Eddie

August 2, 2008 5:38 AM
 

Smart said:

"All developers must have a public MySpace profile open to communication"

This is a terrible idea.  We answer all of our customer email through our email form in our application because it goes to a CRM database.  Comments on myspace tend to be spammy, and the UI is not designed  to track a large volume of customers.  

The rule needs to be thought out better.  Otherwise customers will only be responding to a black hole.

August 2, 2008 2:00 PM
 

Smart said:

"Applications may not ask a member to send any communication as the first action within the app"

Define "first action"?  If I create a team name, then next page I draft my friends to play on my team, and then ask the user if they want to post an optional bulletin telling their friends that they are on their team, is this the first action or the 32nd action (considering the number of clicks and other actions.)  

August 2, 2008 2:04 PM
 

jose said:

PLEASE keep all communication with developers through EMAIL. Your myspace inbox is bad for handling hundreds of daily messages. Plus your anti spam measures only allow us to respond to 400 a day. This is a terrible idea. I cannot respond to this volume of messages using your horrible interface.

p.s. most of these people have spam settings that require friendship to send messages. What are we supposed to do about that?

August 3, 2008 5:47 PM
 

rondata said:

Please create a thread in the forum about this.  You're not going to get the attention you need here.

RR

August 4, 2008 6:16 AM
 

StephanieBamBam said:

Okie, I'll try to answer (not sure if you all reposted this in the forums):

Eddie/jose, et al: Fully understand your frustration about members not allowing responses after they've emailed you - they do it to us too. But, we're also getting the complaints about people being unable to reach a developer. It is to your benefit to make your "contact me" info as visible and accessible in the app as possible to prevent this situation.

smart: your instance sounds fine, as long as it's messaging to the users who have been drafted, not a mass-invite/spam telling the world you've installed the app.

August 4, 2008 10:36 AM
 

Shannon said:

hello

August 10, 2008 10:19 PM
 

FanDome Sports said:

A piece of information I'm trying to find out - I know advertisements are not allowed on the widgets but would "sponsored by" tags be allowed? Nothing like a link, just a one line message. Thanks.

August 13, 2008 2:00 PM
 

Peter said:

Can I just add that another way this new communication policy is unfair is that, while the Tom profile is open to all communication and is regularly contacted for support issues, the people who monitor the Tom profile do not have to work with the same unusable UI that people like us have to.

August 13, 2008 8:57 PM
 

StatBeast.Com said:

Just getting started / learning, but does each app need a unique email?

I have over 10 applications that I'm developing for MySpace, so how many apps can one register developer put-out?

August 27, 2008 6:08 PM
 

Angela said:

www.myspace.com/reloc.cfm    what is an email application and where do i post this above? as it states for me to do to show it in my email application.... im kind of new at some of this my space stuff... ang.

September 24, 2008 9:30 PM
 

dtea said:

well this needs to be readdressed

August 12, 2010 12:30 AM