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Cannot log-in to application account

Last post 03-12-2008 6:28 PM by TK's Apps. 10 replies.
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  • 03-06-2008 4:02 AM

    Cannot log-in to application account

    Yesterday it was all ok, I've logged in with my application account added "friends" to it so they could install and test it and it went well.

    Today suddenly log-in fails. When using "Forgot Your Password?" option I'm getting "No such email address was found" message, even though the email address is listed in "My Apps" under "Profile Account".

    I will really appreciate if a MySpace employee can reply me privately so I'll could send him/her the email address which fails to log-in.

    Thanks,

    Amir.

  • 03-06-2008 5:46 AM In reply to

    Re: Cannot log-in to application account

    Hey there. Good morning.  Please don't pass out your password. 

     

    Let me send this up.  It may be a known issue.  I'll get back to you soon as I can.

     

    Anyone else with this issue? Check in!  

     

    Rhonda

     

  • 03-10-2008 12:42 AM In reply to

    Re: Cannot log-in to application account

    Thanks!

    I really hope you'll have an answer before lunch, as I'd like to add this app to more of my developers for further testing. 

     Amir.

  • 03-10-2008 10:10 AM In reply to

    Re: Cannot log-in to application account

     Hey, can you tell me the error that you're getting when trying to log into your app account? Is the error still the same? 

  • 03-10-2008 10:54 AM In reply to

    Re: Cannot log-in to application account

    Ahh! I just started to see this too. I have seen other dev's run into this MANY times and they simply created a new account. I dont want to have to do that

    App account info:

    l: sebastian@snapvine.com

  • 03-10-2008 10:56 AM In reply to

    Re: Cannot log-in to application account

    The function that you are currently trying to use is disabled and will be back shortly.

    We are making some minor changes to this section so please bear with us until we can get it back online.

    Please do NOT email me about this. Just wait it out. Mar 10, 2008 -Tom

    I am going to punch Tom if I ever see him.

  • 03-11-2008 8:35 AM In reply to

    Re: Cannot log-in to application account

    I've been seeing this since the 10th as well.

  • 03-12-2008 2:26 AM In reply to

    Re: Cannot log-in to application account

     Hi Rhonda

    It is still the same error:

    No such email address was found.

    Yesterday I've noticed that in "My App" listing ,  "Profile Account" is empty. I have an app with no profile account related to it! 

    That's not so good since I've already published my app last week, and I don't want to have to re-publish it again...

    The profile account email was: myspace-chess@come2play.com

    Please help me,

     Amir

     

  • 03-12-2008 1:07 PM In reply to

    Re: Cannot log-in to application account

    This is critically important for people to be able to publish apps.

    I cannot log in to my app either.  Also, after publishing my app, the app lost all its friends.

    So now, since apps are still private, I am completely locked from my app.  I cannot view it, add it, or login as it to add friends.

    That cetainly puts a crimp in testing.

  • 03-12-2008 4:57 PM In reply to

    • J9
    • Top 50 Contributor
    • Joined on 02-14-2008
    • Posts 89
    • MDP Team

    Re: Cannot log-in to application account

     Sorry folks. I've reported this issue and we're still working on a fix.

  • 03-12-2008 6:28 PM In reply to

    Re: Cannot log-in to application account

    This happened to me too. I hope we don't lose the apps and place in line for approval on the eve of the launch.

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