JavaScript/HTML - Container

Re: does Install Callback Url work?

∞X∞ — Sun, 28 Jun 2009 00:00:31 GMT

In my case the install callback seems to work intermittently. Over a period of 30k installs it will fail about 200 times that I know of.

I have tried my best to rule out the problem being on my end; I have four different servers, all of which run smoothly, all of which use different code to handle the callback.

I am estimating that the callback never gets called for about 5% of installs. I tested this myself by uninstalling the app and reinstalling. On the 5th or 6th try I noticed that the install callback was never contacted.

I'm sure you're familiar with apps that say "add this app to continue." For these apps, if the install callback is never executed, the app will never know you have installed, and prompt you to install again, which is impossible since you already have the app installed. In this case, a user is stuck and will probably assume the app is broken and uninstall. But occassionally they will send a message, and I go ahead and add their account myself.

This is kind of depressing when I think of the number of users who didn't send me a message and moved on.

Anyway I'm trying to rule out everything on my end, so if you have an idea please let me know, I'd be very grateful.

Thanks,

Re: does Install Callback Url work?

rondata — Tue, 05 May 2009 23:15:27 GMT

I'll check into it. I don't know if this will help you out, but did you see our blog post re: callback url last month?

http://developer.myspace.com/Community/blogs/devteam/archive/2009/04/09/Callback-URL-Settings.aspx

Let me check in and see if we can figure out what the prob is. Thanks for your patience.

Rhonda

Re: does Install Callback Url work?

El Jefe — Tue, 05 May 2009 22:46:10 GMT

Rhonda,

I believe Sashi is referencing the Uninstall Callback URL field in the Callback URL Settings section on the Edit App Information page (http://developer.myspace.com/modules/apps/pages/editapp.aspx?appid=######). Apparently setting a PHP file there that should update our user as uninstalled & remove their data is not getting called by MySpace when users uninstall the app.

Can you confirm if there's something special about this Uninstall Callback URL field or help to get the issue resolved?

Thanks!

Re: does Install Callback Url work?

sashi — Thu, 02 Apr 2009 21:08:00 GMT

Rhonda,

I am not getting your questions. We have given the uninstall callbackurl in the myspace app settings page and when user uninstalls the app the call backurl never gets called

Regards

Sashi

Re: does Install Callback Url work?

rondata — Fri, 20 Mar 2009 19:27:38 GMT

What library are you using?

Rhonda

Re: does Install Callback Url work?

sashi — Fri, 20 Mar 2009 14:48:51 GMT

Hi,

For my application the uninstall callback url does never gets called. Can you please let me know if this is working

Regards

Sashi

Re: does Install Callback Url work?

Darrell A. — Tue, 05 Aug 2008 21:53:11 GMT

Maybe I'm the only one missing this......

On the page that is asking for the Callback URL settings, what do you do?

How do you get them?

It seems like there a lot of conversation in this forum, but none of it linear, and all of it skipping chapters.

How does one get this information to enter it into these fields????????

Re: does Install Callback Url work?

brian — Mon, 28 Jul 2008 06:59:40 GMT

Both install and uninstall seem to be working now, except that there's a different oauth_signature than the one i usually get from a makeRequest call.

So it seems there's a different OAuth Consumer Secret somewhere for the install/uninstall call than the main one listed in the application configuration. Does anyone know how to find out what that is so we can properly authenticate these calls?

Re: does Install Callback Url work?

Sat, 12 Jul 2008 15:26:14 GMT

The callback url is a url that you supply that is meaningful to your application. It's a mechanism that allows notification of installing and uninstalling an application. I use the callback url to insert a record in a database that indicates a particular owner installed the application. I then relate that table to my domain model. If you don't care about keeping track of when someone removes or adds your app then you won't need the callback url. I think it's optional so you should still be able to submit your app without it. The only caveat being that you're application framework will never know if a user has installed the app or not.

Re: does Install Callback Url work?

GITANAJAVA — Sat, 12 Jul 2008 07:27:40 GMT

Like Siddhartha, I need more information about what to input for the Install/Uninstall Callback URL. I have completed all the other information requested in the application, but I have absolutely NO IDEA what a callback URL is, where to find it or how to generate it. Help!

Re: does Install Callback Url work?

Ashish — Sat, 28 Jun 2008 09:12:24 GMT

It's still now working! I have supplied both install and uninstall urls for my application; none of the url is getting called / pinged.

Re: does Install Callback Url work?

Siddhartha — Thu, 26 Jun 2008 21:57:16 GMT

I am new to MySpace and am creating an application. I wanted to know what url shall I give for Install Callback Url and UninstallCallback URL.

Is it the url for the applications profile? please do let me know.

Waiting for a quick reply.Thanks in Advance.

Regards

Siddhartha

Re: does Install Callback Url work?

rondata — Wed, 11 Jun 2008 02:08:17 GMT

Is this still an issue?

Please check in...

Also, provide me with info for qa to reproduce.

Rhonda

Re: does Install Callback Url work?

Josh — Tue, 10 Jun 2008 01:35:43 GMT

Any news?

Re: does Install Callback Url work?

rondata — Fri, 16 May 2008 17:24:25 GMT

Let me check into this. :)

Rhonda