Good day,

We use multi-friend invitation in our IFrame application. The users can send maximum 10 invitations per time, we receive the callback from container.requestShareApp and everything seems to be fine except one unpleasant thing - some of invitations are failed. We receive the list of failed invitations in response.ResponseValues.failure field, but we don't know *reason* of the errors. The invitaions receivers seem to be real people and the senders make only 10 and less invitations. The typical situation is: the user sends 10 invitaions and 1 of them is failed. The response.errorMessage field is always empty, so, we can't explain to our users why they can't invite particular friends.

The questions are:

1.    Is there way to define reason of the failed invitation?
2.    What are the typical reasons of failed invitations? I know one of them - the invited user has already installed the application, but we do not show to the sender such friends

Thank you very much in advance for any answers/ideas/suggestions
Serge.

Hi Serge,

There isn't a way at this time to figure out exactly why an invite failed, but that's a good idea, we'll take that into consideration.

The main reasons user's may fail to be sent an invite are:

1. They already have the app (but you knew this already)

2. The user is blocking app invites or the app specifically, or has some other permission setting that is preventing messages

3. The users aren't friends

That's about it, you're probably running up against #2 more than likely assuming you take care of #1.

Chad

Chad Russell:

There isn't a way at this time to figure out exactly why an invite failed, but that's a good idea, we'll take that into consideration.

 

 

Thank you for the information, Chad. We will wait for the response.failedReasons collection :)