We like to believe that we’re a community of shiny happy
MySpace developers, and while I do think we mostly are, we have our moments
where applications break our Terms or Guidelines. Sometimes it happens with the
best of intentions, but rules are rules, and when something is in violation, we
do have to take action in order to protect our users and the platform.
What that action is will depend on a few factors,including how severe the violation is, and whether or not there has been a previous violation from the application or the developer Up until now, only the people who’ve actually been in violation knew how the process worked. That
didn’t really seem fair, everyone should know what could happen.
First, you should know that we will email all communication regarding violations to the email address on the main developer profile so it is immportant that you make sure this email is accurate and keep it up to date. The same information as what we send in the
email is also visible on the “My Apps” page under each application.
We want you to know the general process that we use to help you to remedy any violations in your applications. However, this is a general guideline, so it may need to change as appropriate for the particular situation. For example, if a violation is considered major, the application may be muted or suspended immediately. A major violation could be a blatant, clearly intentional violation, or any situation where our members are seriously effected by the application. You know “major” when you see it, pretty much.
For the everyday, non-major violation, the process will normally be:
On first violation:
- In most instances,the application developer will receive a notice giving them 48 hours to fix the issue. If the problem is not fixed within that period of time, the application will be muted (muted applications may not send communication) for 48 hrs. If the application is still not fixed after 48 hours, it will be suspended.
Should one company have an application in violation of policy once, and then do something with another application, that will be considered a second violation.
On second violation:
- The application will be muted immediately, then suspended after 48 hours.
On third violation:
- The application will be suspended immediately.
If a company continues to repeatedly violate our TOU/Guidelines, action may be taken against the company and/or all of their applications, which could include banning them from the platform.
We’re not coming out with this in an attempt to scare you all – I do hope that’s not the reaction. But we do want to be clear with what we’re saying here. This process pertains to everyone, no matter who you are, and will be strictly enforced across the board.
MySpace reserves all rights and remedies available to it under law and pursuant to the Terms and Guidelines.
As always, any questions, comments, come on over to the
forums! Also, please take a look at our Terms and Guidelines for more information about what we consider a violation.
- Stephanie