MySpace Open Platform

A Place For Developers

Welcome Developers!

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Welcome!

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When Good Apps Go Bad

We like to believe that we’re a community of shiny happy MySpace developers, and while I do think we mostly are, we have our moments where applications break our Terms or Guidelines. Sometimes it happens with the best of intentions, but rules are rules, and when something is in violation, we do have to take action in order to protect our users and the platform.

What that action is will depend on a few factors,including how severe the violation is, and whether or not there has been a previous violation from the application or the developer Up until now, only the people who’ve actually been in violation knew how the process worked. That didn’t really seem fair, everyone should know what could happen.

First, you should know that we will email all communication regarding violations to the email address on the main developer profile so it is immportant that you make sure this email is accurate and keep it up to date. The same information as what we send in the email is also visible on the “My Apps” page under each application.

We want you to know the general process that we use to help you to remedy any violations in your applications. However, this is a general guideline, so it may need to change as appropriate for the particular situation. For example, if a violation is considered major, the application may be muted or suspended immediately. A major violation could be a blatant, clearly intentional violation, or any situation where our members are seriously effected by the application. You know “major” when you see it, pretty much.

For the everyday, non-major violation, the process will normally be:

On first violation:
  • In most instances,the application developer will receive a notice giving them 48 hours to fix the issue. If the problem is not fixed within that period of time, the application will be muted (muted applications may not send communication) for 48 hrs. If the application is still not fixed after 48 hours, it will be suspended.

    Should one company have an application in violation of policy once, and then do something with another application, that will be considered a second violation.

On second violation:

  • The application will be muted immediately, then suspended after 48 hours.

On third violation:

  • The application will be suspended immediately.

If a company continues to repeatedly violate our TOU/Guidelines, action may be taken against the company and/or all of their applications, which could include banning them from the platform.

We’re not coming out with this in an attempt to scare you all – I do hope that’s not the reaction. But we do want to be clear with what we’re saying here.  This process pertains to everyone, no matter who you are, and will be strictly enforced across the board.

MySpace reserves all rights and remedies available to it under law and pursuant to the Terms and Guidelines.

As always, any questions, comments, come on over to the forums! Also, please take a look at our Terms and Guidelines for more information about what we consider a violation.

- Stephanie

Comments

 

rondata said:

I hope this continues to show everyone that all apps are created equal :)

August 21, 2008 6:16 PM
 

TK's Apps said:

Thanks for having clear policies and actually enforcing them.

August 21, 2008 7:26 PM
 

TK's Apps said:

Clarification please: What email is it sent to? The email of the developer of the app of the login for the app?

Each app has its own email while a single developer can have many apps.

August 22, 2008 5:27 PM
 

jose said:

TK are you serious?

The myspace guidelines are all over the place. They are far from clear. For instance you read the forum and john says you cant preselect friends for invites but that is completely absent from guidelines.

Myspace can you get your act together and put ALL the rules in the guidelines and TOS?

August 22, 2008 6:18 PM
 

rondata said:

The guidelines are a small digestible form of the terms. Check in the forums with more info.

August 22, 2008 9:41 PM
 

hundred said:

so were supposed to read every post in the forum to know all the rules???

Why not just put them in the guidelines?

August 23, 2008 12:55 AM
 

rondata said:

We blog the significant changes in hopes to get the widest audience possible. I'm sure these rules will also be merged into the terms and guidelines quickly.

August 24, 2008 5:33 PM
 

TK's Apps said:

I'm not trying to be difficult, just asking a simple question.

Stephanie wrote: First, you should know that we will email all communication regarding violations to the email address on the main developer profile

This is a bit ambiguous. It could either refer to the email login of the app developer (which I think it does) or the profile login of the app.

Each app has it's own email, which I personally seldom check. I just want to make sure I don't miss anything.

I know Stephanie and Rhonda and all the people at MySpace work very hard. Please don't take this as any kind of complaint.

August 24, 2008 6:15 PM
 

rondata said:

I believe she's referring to the email of the app developer. I'll double check for you though. :)

August 24, 2008 6:47 PM
 

rondata said:

The forums are a much better place to make discussions! There's an app policy forum for specific questions. I just want to make sure you guys get the audience you need.

developer.myspace.com/.../61.aspx

August 24, 2008 6:50 PM
 

StephanieBamBam said:

These aren't "rules," all of the guidelines are actually IN the guidelines.

This is more of an FYI, this is what we do if you BREAK the guidelines.

TK - I'm referring to the email address of the app developer, not the email of the app itself.  :)

August 25, 2008 11:37 AM
 

B-MAN said:

The rules or what ever you want to call them are cool with me I just made my first app and I hope it gets publish.I tried one before this and took care of the feed back so I hope that is the only problem.

I don't care if people send me a message on here my profile is already public.

What I did with my app. was post some rules and also have a FAQ page as well to limit the amount of question someone would have.

August 29, 2008 4:39 AM
 

freddo said:

pirates is killing me it is taking all my money and im getting sick of this game. it has now at 78000 in upkeep they know about it and do nothing

September 10, 2008 8:18 PM
 

UR NERD. <3 said:

teh app glitter box is disfunctional and messing up my page.

September 11, 2008 1:59 PM