Hey there Developers,
We see some apps being denied for the same reasons. So I thought we would let you know what’s going on so you can better QA your application and cut the back and forth some of you may have experienced.
- Issue: When a visitor [user who does not have the app installed] visits the profile of a user who has the app installed:
- the application does not properly load on the Profile Surface;
- the visitor is taken to the application Canvas but nothing loads;
- the visitor is taken to the application Canvas but the user’s information is populated (the application thinks the visitor is the user); or
- the visitor is taken to the application Canvas but none of the application’s personalized content loads (the application does not know who the user is).
Make sure to check functionality for all instances of how a user may interact with your application (because we do

).
Let me know if you have any questions.
Thanks!
Johnny